Privacy Policy

We may collect information that you voluntarily provide to us when you complete a form, request information, download a resource, subscribe to communications, or otherwise interact with our website.

This information may include:

• Name
• Business name
• Email address
• Phone number
• Business website URL
• Business address
• Service area or location
• Information submitted through contact or inquiry forms
• Discovery call or consultation booking information
• Information provided when requesting or downloading resources
• Newsletter and email subscription information
• Other information you choose to provide when communicating with us

You are not required to provide personal information simply to browse our website.

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, and similar tools.

This information may include:

• IP address
• Browser and device information
• Operating system
• Pages viewed
• Links clicked
• Time spent on pages
• Referring websites or sources
• General geographic information
• Website interactions
• Advertising and campaign attribution information
• Session and website usability information

We use this information to understand how visitors interact with our website, measure marketing performance, improve the website experience, and evaluate our marketing efforts.

We may use information collected through our website to:

• Respond to questions and service inquiries
• Follow up with prospective clients by email or phone
• Schedule discovery calls or consultations
• Evaluate whether our services may be a good fit for a business
• Provide requested resources or lead magnets
• Send newsletters, educational content, promotional emails, and nurture communications
• Manage our marketing and sales processes
• Improve our website, services, and customer experience
• Analyze website traffic and visitor behavior
• Measure the effectiveness of marketing campaigns
• Create and measure advertising and remarketing campaigns
• Prevent misuse, fraud, or security issues
• Maintain appropriate business records
• Comply with applicable legal obligations

We may also use information for other reasonable business purposes that are consistent with the reason the information was originally provided.

If you subscribe to our email list, request a resource, or otherwise provide your email address where marketing communications are permitted, we may send you educational content, company updates, service information, promotions, and other marketing communications.

You can unsubscribe from promotional emails at any time by using the unsubscribe link provided in our marketing emails or by contacting us at info@reachrepair.com.

Unsubscribing from promotional emails will not prevent us from sending necessary communications related to an active inquiry, scheduled meeting, existing business relationship, or service.

If you provide your telephone number in connection with an inquiry or business relationship, Reach Repair Marketing may contact you regarding your inquiry, scheduled consultation, project, or services.

SMS messaging is primarily used for conversational and service-related communications with leads and clients. We do not use conversational SMS consent as permission to enroll individuals in unrelated promotional text message campaigns.

Message and data rates may apply depending on your mobile carrier.

Our website may use cookies, tracking pixels, tags, scripts, and similar technologies to operate the website, understand visitor behavior, improve website performance, and measure marketing effectiveness.

These technologies may be provided by Reach Repair Marketing or by third-party service providers.

Depending on the technology used, these tools may collect information about your device, browsing activity, website interactions, traffic source, advertising interactions, and other online activity.

You may be able to restrict or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Where required by applicable law, we may provide additional controls for managing certain types of cookies or tracking technologies.

We use or may use analytics and website-performance technologies such as:

• Google Analytics
• Google Search Console
• Google Tag Manager
• Microsoft Clarity
• Similar analytics, performance, or session-analysis platforms

These services help us understand website traffic, user behavior, technical performance, and how visitors find and interact with our website.

Some of these providers may collect information through cookies or similar technologies according to their own privacy policies and terms.

Reach Repair Marketing may use advertising platforms, including Google and Meta, to promote our services.

Our website may use advertising technologies such as the Meta Pixel, Google advertising tags, and similar technologies to measure advertising performance, understand conversions, build audiences, and support remarketing or retargeting campaigns.

These technologies may allow advertising providers to recognize your browser or device and use information about your interactions with our website to provide, measure, or personalize advertising.

We do not sell personal information for monetary payment.

Certain privacy laws may define some disclosures of information to advertising or analytics providers as “sharing,” “targeted advertising,” or similar activity. Where applicable law gives you the right to opt out of these activities, we will honor those rights as required.

We use third-party vendors, contractors, and software providers to help operate our website and business.

These providers may include companies that assist us with:

• Website hosting and management
• Customer and lead management
• Project management
• Internal communications
• Email marketing
• Appointment scheduling
• Analytics
• Advertising
• Website performance
• Forms and lead capture
• Testimonials and review displays
• Chatbots and website chat
• Social media integrations
• Payment processing
• Professional and administrative services

Current platforms may include WordPress, Asana, Slack, Mailchimp, Cal, Stripe, Google services, Meta services, and Microsoft services.

We may provide these service providers with access to information when reasonably necessary for them to perform services on our behalf or support our business operations.

Third-party providers may maintain their own privacy policies and data-handling practices.

Our website may direct visitors to a third-party scheduling platform, such as Cal, to schedule discovery calls or consultations.

Information submitted through a scheduling platform may be processed by that provider according to its own privacy policies and terms.

We may receive information related to your scheduled meeting, including your name, contact information, business information, appointment details, and information you choose to provide when booking.

Reach Repair Marketing does not directly collect or store credit or debit card information through this website.

If you become a client, payments may be processed through third-party payment providers such as Stripe. Payment information is submitted directly to and processed by the applicable payment provider according to its own terms and privacy practices.

Additional information regarding client relationships and information collected during onboarding or service fulfillment may be addressed through our service agreements, onboarding documentation, or other client policies.

We may disclose information when reasonably necessary to:

• Operate our website and business
• Provide requested services or information
• Work with vendors, contractors, and service providers
• Protect the security of our website, systems, or business
• Investigate suspected fraud or misuse
• Comply with legal obligations, court orders, or lawful government requests
• Protect our rights, property, customers, or others
• Complete a merger, acquisition, sale, restructuring, or similar business transaction

We do not sell lists of visitor(s) or lead information to third parties for monetary compensation.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, communicate with prospective or existing clients, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, disclosure, alteration, or destruction.

No website, internet transmission, electronic storage system, or online service can guarantee absolute security. You should use appropriate care when submitting information online.

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

Regardless of whether a particular privacy law applies to Reach Repair Marketing, you may contact us to request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate personal information
• Delete personal information, subject to legitimate legal or business reasons for retaining it
• Stop sending promotional email communications

Where applicable law provides additional privacy rights, we will process qualifying requests in accordance with those requirements.

We may need to verify your identity before completing certain privacy requests.

To submit a privacy request, contact info@reachrepair.com.

Our website may contain links to third-party websites or include embedded content from third-party services, such as social media platforms, review platforms, scheduling tools, videos, maps, chat tools, or other services.

Interacting with these services may allow the third party to collect information about you.

Reach Repair Marketing does not control the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Our website and services are intended for businesses and business owners and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.

Reach Repair Marketing is based in Florida, United States, and our website and services are intended for businesses located in the United States.

If you access our website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States.

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.

When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised.

We encourage visitors to review this Privacy Policy periodically.